Performance monitoring in NISTO
Performance monitoring is one of the main activities of NISTO. Monitoring is an integral part of the project evaluation cycle. It is a systematic collection of data to measure changes in the project indicators. It will facilitate the assessment of project success or failure based on objective quantitative and qualitative data. It will also give feedback to the project management team and the decision makers about the progress of the project during implementation and therefore it will enable them to take corrective actions if necessary. In addition, monitoring can help internal and external communication about the project: it can give information on progress, success and failure.
Figure 1 The project evaluation cycle (Source: VUB-MOBI)
Performance monitoring has four main phases (Figure 1):
In the NISTO project, the performance of five demonstration projects is being monitored in order to validate the evaluation framework. The set of indicators to be monitored is based on the NISTO evaluation framework developed in work package 1. Demonstration partners will collect data about the progress of the NISTO indicators which will be used for the evaluation. Performance monitoring guidelines have been produced by VUB to help the systematic data collection of the partners. The monitoring activities will take place between July 2014 and May 2015. Data is collected from various sources: measurements, surveys, official and operator statistics, interviews and through modelling and estimation. The collected data will be analysed and used for the evaluation of the projects. In addition, the experience of the partners with data collection and evaluation will be used to adapt the NISTO evaluation framework and to set up the final online toolkit.
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